Business Support

Kaixo! This is the information and support point for Basque companies

Here we centralize information, guidance, and contact channels to facilitate Basque companies’ access to subsidies, programs, and services that support competitiveness.

This space is designed so you can find quick answers, raise your questions, or be guided according to your company’s current stage.

Whether you are looking for specific information or need guidance to move forward, here you will find different ways to interact and receive support.

Solve your questions on your own
Frequently Asked Questions

Use the subsidy architect
industrIA

Contact the support team
Recommended if your case is specific

industrIA · your subsidy architect

Clear, organized information tailored to your company, through a guided conversation

industrIA is an assistant based on generative AI that allows you to access information about subsidy programs in a more agile, structured, and coherent way, without having to navigate multiple documents or regulations.

Through a conversation, industrIA organizes information according to your company’s needs, helping you understand what options exist, which ones may suit you, and what aspects are relevant in your case.

It is not just about answering questions, but about organizing knowledge so that you can move forward with greater clarity.

At this stage, industrIA is specialized in subsidy programs and is progressively evolving to expand its support capabilities.

 

With industrIA you will get:

  • Reliable information aligned with the official content of subsidy programs.
  • Quick access, without complex processes or the need to read multiple documents.
  • Conversational guidance that replaces fragmented searches with a guided dialogue.
  • Organization and prioritization of information according to your company’s profile and needs.
  • Clarity to make decisions before initiating specific inquiries or formal procedures.

 

industrIA: a conversation that saves you time and provides clarity, bringing order to the information for your specific case

Frequently Asked Questions: find answers to common questions

Frequently Asked Questions

Frequently asked questions about Basque Enterprise Europe Network

Probably yes, but the company’s R&D&i capacities, experience and strategy will have to be analysed; that information will then have to be cross-referenced with the European Commission’s lines and programmes.  The different European funding mechanisms are accessed by a good understanding of which elements (at all levels) are necessary and by having a medium-long-term plan that guarantees continuity in the work to build projects and alliances that fit with European priorities.

The BEEN experts in the Basque Country will assess the innovative nature of the product/service or technology of the company and will propose a tailored action plan to comply with the requirements for its international outreach.

There is no cost for Basque companies. The services are financed by the European Commission (Single Market programme).

  • Expert advice, methods and tools to support the international expansion/outreach (mainly European) of Basque SMEs that want or have the potential to grow on foreign markets and which base their businesses on innovative and/or technology products/processes/services.
  • Support for Basque SMEs on their path to become resilient entities and towards the dual transition (green and digital).
  • Increase participation and leadership in projects within the Horizon Europe (HE) programmes and others of the European Commission supporting R&D&i, particularly by encouraging the participation of SMEs in European R&D&i trailblazing projects and instruments.
  • Grow internationally as an Innovation System, by improving the recognition and positioning of Basque R&D&i in Europe.
  • Helping overcome the existing barriers for the internationalisation of the R&D&i of Basque SMEs.
  • Helping offset the lack of competitiveness of Basque SMEs on international markets by driving digitalisation and sustainability.
  • Helping SMEs with their digitalisation and with adapting their processes to the use of digital technologies to develop new products and services.

This is precisely one of the main services that BEEN offers in the Basque Country.  The BEEN staff will help companies to prepare the most appropriate partner search profile and will put them in contact with entities in countries throughout the Network.

Another possibility is for the company to submit an expression of interest to partnership opportunities published by other international organisations. Organising B2B meetings is another tool to search for transnational partners. Finally, the BEEN experts can also help to search for partners through forums and contacts of the Network.

The BEEN experts in the Basque Country will conduct an appraisal in that regard and will propose a tailored action plan to meet the requirements for a company to set up on a foreign market.

  • Disconnection from global markets
  • Exclusive dependency on local markets
  • Failure to adapt to current digitalisation and sustainability trends
  • Failure to become a resilient company to emergencies and upheavals that, as we have seen, rock the markets and a globalised economy right out of the blue.
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