Business Support

Kaixo! This is the information and support point for Basque companies

Here we centralize information, guidance, and contact channels to facilitate Basque companies’ access to subsidies, programs, and services that support competitiveness.

This space is designed so you can find quick answers, raise your questions, or be guided according to your company’s current stage.

Whether you are looking for specific information or need guidance to move forward, here you will find different ways to interact and receive support.

Solve your questions on your own
Frequently Asked Questions

Use the subsidy architect
industrIA

Contact the support team
Recommended if your case is specific

industrIA · your subsidy architect

Clear, organized information tailored to your company, through a guided conversation

industrIA is an assistant based on generative AI that allows you to access information about subsidy programs in a more agile, structured, and coherent way, without having to navigate multiple documents or regulations.

Through a conversation, industrIA organizes information according to your company’s needs, helping you understand what options exist, which ones may suit you, and what aspects are relevant in your case.

It is not just about answering questions, but about organizing knowledge so that you can move forward with greater clarity.

At this stage, industrIA is specialized in subsidy programs and is progressively evolving to expand its support capabilities.

 

With industrIA you will get:

  • Reliable information aligned with the official content of subsidy programs.
  • Quick access, without complex processes or the need to read multiple documents.
  • Conversational guidance that replaces fragmented searches with a guided dialogue.
  • Organization and prioritization of information according to your company’s profile and needs.
  • Clarity to make decisions before initiating specific inquiries or formal procedures.

 

industrIA: a conversation that saves you time and provides clarity, bringing order to the information for your specific case

Frequently Asked Questions: find answers to common questions

Frequently Asked Questions

Frequently asked questions about UP Euskadi

  1. Once on the platform, search for your Startup and choose the “edit” option.

  2. To edit your profile, the platform will ask you to validate your corporate email address.

  3. Once on the edit profile page, we encourage you to review all the information and complete any missing information to make the profile as up-to-date as possible.

If you have comments or questions, you can share them directly in the chat (bottom right) on the same platform.

The UpEuskadi platform is free of charge. The information is available for online consultation free of charge.

  1. If your company profile has not been created, you can add it by clicking on the “+” icon at the top.

  2. To edit your profile, the platform will ask you to validate your corporate email address.

  3. Once you have created your company profile, we encourage you to fill in all the information so that the profile is as up-to-date and complete as possible.

If you have comments or questions, you can share them directly in the chat (bottom right) on the same platform.

The steps to follow to register are as follows:

  1. Access the platform through the following link: https://startup.spri.eus
  2. If you do not have access information for the platform, please register (choose the “Sign up” option). It is important that you register with your corporate email address so that the platform can link you to your Startup.

If you have comments or questions, you can share them directly in the chat (bottom right) on the same platform.

This new platform offers multiple benefits for Basque startups, companies, and investors.

For Startups:

  • Visibility: Keep your profile updated so that investors and potential clients can easily find you.
  • Find customers and partners: Use powerful filters and queries to actively find the main players in the ecosystem.
  • Find investors: Identify the right investors to scale your project.
  • Find talent: Put your startup on the global startup talent radar.

 

For companies and investors:

  • Startup identification: Using a powerful search engine, you will be able to identify and learn about Startup solutions through which you can incorporate technological innovations to your products and processes in an agile and effective way.
  • Increased visibility: By keeping your profile updated, both the Startups themselves and the rest of the ecosystem agents will be able to find you as an active part of the ecosystem.

 

For ecosystem agents:

  • Visibility: Keep your profile updated to position yourself as a key player in the ecosystem and make your support to the different startups and the impact of your initiatives visible.

 

It is aimed at startups, companies, investors, and agents who are present/active in the Basque Entrepreneurship Ecosystem.

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  • SPRI-Basque Business Development Agency, as data controller, collects your personal data for the provision of services related to our programmes and services. You are entitled to withdraw your consent at any time, object to the processing, access, rectify and delete your data, as well as other rights, by sending an e-mail to the address lopd@spri.eus. You can also find the additional and detailed information on Data Protection in the Privacy Policy section. By clicking "Send" you consent to the processing of your data in the terms indicated.